BOSS Further Simplifies Network Performance Management With 3.1 Release
Network performance, and sustaining performance and quality, is imperative for networks across the globe. We all know that maintaining a network can become increasingly difficult and complex, especially in today’s environments.
With BOSS, we’ve made it simpler to identify and diagnose network performance issues, so that not only is your team alerted and ready to remediate any issues, but root-cause identification is also immediate and easy. Plus, it has a killer UI (in our humble opinions).
The highlights of this release include:
With BOSS, you can set alert profiles and customize alert preferences. In this release, we made it easier than ever to get notifications on tools you already use, like Slack, or via SNMP.
Plus, now these alerts are even more granular, detailing what failed, when, and at what step in the process the failure occurred. All alerts are logged and can be revisited in the UI, under the Sessions tab.
Included in these alerts, when necessary, is a screen-capture upon failure, so you can better understand what impact performance degradation has on the end user.
Log Detail Page
The log detail page makes it easy to see all activity and drill down into detail when necessary. From this page there are multiple files available to download:
Client execution log
Before/ After snapshots of captive portal pages
For Operations Teams, this page may as well be their home page – from here, it’s a one-stop-shop to get all critical network performance information, without needed to log into various VMs to gather network data.
Global Profiles & User Mapping
With this update, global profiles can be applied for alerts. While configuring an Alert profile, an admin can choose to set it as a Global Profile and any BOSS client sessions started after that will inherit the global Alert profile and send out notifications based on the configured settings.
Alternately, an admin can choose to have a non-global profile and map it to a unique session.